The Issues & Logs tab is where you diagnose a failed or misbehaving run. It has two layers: a classified feed of issues the platform detected (strategy errors, order rejections, data gaps), and a tail of what your strategy printed during the run.
Where to look first
- Run is in
errorstatus. Start with the most recent Strategy issues; they are usually the cause. - Run finished but results look wrong. Check Simulation issues for order rejections or data gaps, then skim the logs for warnings.
- No issues reported, but nothing traded. Check the Configuration tab for wrong symbols or timeframes, then the logs for entry condition diagnostics your strategy printed.
- Only system errors are listed. Retry the run. If it persists, contact support.
Issues feed
An issue is a structured problem the platform noticed during the run: something the runtime, the simulator, or your code did that wasn't supposed to happen. Each has a stable identifier, a message, an occurrence count, and a creation timestamp.
Component
- Strategy. Issues raised while running your strategy code: unhandled exceptions, schema violations, handler timeouts. Usually fixed by editing the strategy or its config.
- Simulation. Issues raised by the runner or the simulation itself: data availability, order rejections, protocol errors.
Classification
- User error. Caused by your strategy or config. Eligible for the Fix with AI button on the issue card.
- System error. An internal failure. Shows a generic message and is not AI fixable. Retry the run; if it persists, contact support.
Strategy logs
A tail of the raw lines your strategy printed during the run. Separate from the issues feed: raw, not classified. The section is collapsed by default. Expand to see recent lines, load older entries, or refresh.
AI handoff
Two entry points send run diagnostics to the AI assistant.
- Fix with AI on a single issue card. Sends that issue plus the strategy code and config.
- Debug Run at the top of the Issues section. Sends all user errors for the run. Disabled when there are no user fixable issues.
Both open the strategy editor at the version the run used and auto send the request. See AI Assistant for what the assistant does with this context and what it won't do.